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Hotel · Mumbai · Maharashtra

Itc Grand Central, A Luxury Collection Hotel, Mumbai

A 5-star stay in the heart of Mumbai, minutes from the temple and train station.

  • Skyline and sea views
  • Rooftop pool and bar
  • Breakfast and dining praised by guests
8.9 Great 1301 reviews Booking.com 8.9 · 1301 reviews

About

Itc Grand Central, A Luxury Collection Hotel, Mumbai

ITC Grand Central is a five-star hotel on Dr. Babasaheb Ambedkar Road in Mumbai. The property is within a five-minute walk of Marubai Gaondevi Mandir and a short walk to the train station. Guests frequently mention the convenient location for both business and sightseeing.

The hotel offers a range of facilities, including a 24-hour front desk, late check-out, car rental, and in-room breakfast. For relaxation, there are indoor and outdoor swimming pools, a spa with a sauna and steam room, and a well-equipped fitness centre. Dining options include a restaurant, bar, and coffee shop.

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Great location for exploring Mumbai — The hotel is within a 5-minute walk of the Marubai Gaondevi Mandir, and guests note that the train station is close by, making it easy to get around.
  • Guests praise the rooms and views — Reviews consistently highlight well-appointed, clean rooms with skyline and sea views, especially from the Executive Club rooms.
  • Service and dining get top marks — The service is rated 9.2, and guests specifically call out the breakfast and helpful staff. The hotel also offers in-room breakfast and a range of dining options.
  • Relaxation and wellness facilities — The rooftop pool, spa with sauna and steam room, and fitness centre provide plenty of options for downtime.

Worth weighing

3 to weigh
  • No pets allowed — The hotel does not accept pets, so you'll need to make other arrangements if travelling with an animal.
  • Check-in is in the afternoon — Standard check-in is from 15:00, which may not suit early arrivals, though a 24-hour front desk and late check-out are available.
  • Parking is available but may have limited space — While parking is offered, it's often at a premium in city hotels. We don't have specific details on availability or cost.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Executive Club King Room Skyline View

  • 1 King-size bed
  • Shower
  • Air conditioning

The Towers Lounge Access

  • 1 King-size bed
  • Shower
  • Air conditioning

Executive Club Exclusive

  • 1 King-size bed
  • Shower
  • Air conditioning

Executive Club

  • 1 King-size bed
  • Shower
  • Air conditioning

ITC One Lounge Access

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/out
  • VIP check-in/out
  • Luggage storage
  • Lift
  • Currency exchange
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Business centre
  • Meeting/Banquet facilities
  • Facilities for disabled

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • In-room breakfast
  • Special diet menus
  • Happy hour
  • Welcome drink

Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/TV room
  • Fitness centre
  • Sports trainer

Wellness

  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Full body massage
  • Back massage
  • Head massage
  • Foot massage
  • Make up services

Room comfort

  • Air conditioning
  • Heating
  • Mini-bar
  • Electric kettle
  • Free toiletries
  • Ironing facilities
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 1301 reviews

Guest-rated 8.9/10 from 1,301 reviews

Booking.com · 8.9 · 1301 reviews
8.9Verified guest

“The rooms are brand new and beautifully kept. The service is excellent and the food is very tasty.”

8.9Verified guest

“The location and the standard are top-notch all around.”

8.9Verified guest

“Everything is first class and clean, with a fantastic view of the sea. The rooms are well-appointed and brand new, and the staff are wonderfully helpful. Breakfast in the Pavilion offers pastries and eggs. The location is very convenient, just a five-minute walk to the train station, and it's close to old Bombay — a beautiful area for business trips.”

8.9Verified guest

“The breakfast is very good, and the staff are most courteous.”

8.9Verified guest

“The rooms are charmingly spacious with fine views, and the rooftop bar gives a great view of the city. The staff are friendly and always ready to assist.”

8.9Verified guest

“I thoroughly enjoyed my stay. The hotel is extremely convenient, tidy, and comfortable — it contributed to making my event a success. I had a room with panoramic sea views, a comfortable bed, and service-oriented reception staff. The location is close to a kebab restaurant, and the garden has a lovely terrace for an evening drink. Lunch at Fredericks Lounge, a short walk away, had every choice imaginable.”

04 — Location

Getting around Mumbai

The property sits in Mumbai.

Getting around: The hotel is close to a train station — about a 5-minute walk — and a short walk from Marubai Gaondevi Mandir. Car rental is available if you prefer to drive.

For business or leisure: Guests on business trips appreciate the location and amenities like the business centre and meeting facilities. For leisure, the rooftop pool and bar offer a relaxing escape from the city.

287 Dr. Babasaheb Ambedkar Road, Mumbai, Maharashtra, 400012, India

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
253 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 15:00 to 23:59, and check-out is until 12:00. Late check-out is available, subject to availability.

Does the hotel allow pets?

No, pets are not allowed at ITC Grand Central.

Is parking available on site?

Yes, parking is available at the hotel. For specific details on cost and availability, it's best to contact the hotel directly.

Do the rooms have air conditioning?

All room types include air conditioning, and the suite also features a bathtub.

Are there pools and a spa?

Yes, the hotel has both indoor and outdoor swimming pools, as well as a spa with a sauna, steam room, and various treatments like massages and facials.

Does the hotel offer breakfast?

Yes, breakfast is available, with options like in-room breakfast, and guests have positively reviewed the breakfast spread.

The bottom line

ITC Grand Central delivers a refined base in Mumbai with strong reviews across rooms, service, and dining. It's a reliable choice for travellers who want a comfortable stay with good city access.

8.9A five-star pick with guest-pleasing comforts.

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